Terms & Conditions

Terms & Conditions

1. Delivery

UK and Ireland Delivery Orders placed by 12noon will be delivered within 7 days by courier. On all orders a £3.00 delivery charge is applied.

Overseas Delivery We will normally deliver overseas orders within 14 days, but within a maximum of 28 days. Charges may vary.

In the unlikely event that delivery can not be made within 28 days, we will email you at the time of order to suggest a suitable delivery date, and to provide you the option to cancel your order should you require the goods sooner.

2. Returns and refunds 28 day money back gurantee

Please inspect all orders before accepting them from the courier for any obvious damage in transit.

BODYMONSTER offer a no questions 28 day money back guarantee If for any reason you are dissatisfied with the product then please return any unused cartons t0 BODYMONSTER (Returns), PO Box 9206, Wishaw, North Lanarkshire, ML2 2AB, United Kingdom for a full refund. It is the customer¹s responsibility to provide adequate packaging.

3. Contacting Us

Please email us for the fastest response to any queries at: enquiries@bodymonster.co.uk

Alternatively, our telephone number is 08452 60 80 20 this is answered 9am 5pm, Monday to Friday, and is diverted to Voicemail when busy. Please leave a message and we will aim to return your call the same day.

If you need to write to us, please write to our office address which is:

Bodymonster
PO Box 9206
Wishaw
North Lanarkshire
ML2 2AB

4. Privacy

In accordance with the Data Protection Act 1998 we are committed to the lawful use and protection of information you supply to us. Information you supply will be provided during registering, ordering or when communicating enquiries. If you have any questions or wish to learn more about privacy please email us at: enquiries@bodymonster.co.uk

We promise that your information will be securely held and used only by ourselves in the following ways:

1. To assist the process of ordering by reviewing any historical
information supplied
2. To advise you of special offers or new products or services that may
be of interest. You may request us to unsubscribe from this use by emailing unsubscribe@bodymonster.co.uk
3. To generate a general understanding of customers’ habits and patterns
when purchasing for our own purposes.

You may request to see what information is held about you at any time and ask for removal or corrections as appropriate. Any information we hold about you will be accurate and up to date.

By using our online payment system from Paypal we will never see any personal transaction details.

We will never attempt to obtain any improper or sensitive information about you.

Should we be required to transfer your information outside the EEA (European Economic Area) we will contact you to seek such authorisation.

The future functionality of this site may require the use of cookies but will never compromise our commitment to the security of your information.

5. Disclaimer

While BODYMONSTER endeavours to ensure that the information provided on this site is accurate, editorial content does not express the views of BODYMONSTER and we do not guarantee its reliability. The information provided is of a general nature and should not be taken as advice or considered applicable to individual circumstances.

BODYMONSTER will not be liable for claims by you or any third party which may result from reliance on information provided within this site, or from any error or omission.

Professional advice should always be sought before taking food supplements of any kind.